Deciding to upgrade a core component of your business is not always an easy choice. There’s downtime to consider, the development effort to apply the upgrade, and the impact a new feature or interface will have on end-users. Other factors to consider are whether or not the upgrade includes important security fixes, performance enhancements, and key features that will streamline your business processes. Without a doubt, deciding when and how to apply an upgrade to your CMS is not a decision taken lightly.

So what are companies to do? In this article, I’ll attempt to walk you through both the benefits and the drawbacks of each side of the dilemma that, sooner or later, faces every CMS customer.