Encountering challenges with email delivery can hinder the effectiveness of communication and impact various aspects of your Kentico-powered applications. This knowledge base article aims to guide users through the process of troubleshooting common reasons behind emails not sending within the Kentico environment.

Hi. Some users reported that after registering in our site, they don't receive Registration Confirmation email. Emails are shown as Sent. I tried to disable Email Queue in Kentico settings but that...

Hello, I believe I am occasionlly losing emails being send immediately via EmailSender but not seeing anything in the event log or email queue. The code is calling @SendEmailWithTemplateText@ with...

Hello,I have upgrade from Kentico 8.1 to 8.2 successfully but I note one problem when I try to send email by use Contact us page on my website: http://www.namerah.com/Contact-us.aspx the email mes...

We recently upgraded a site from K6 to K8.1 - and this functionality worked in K6.We have an email template stored in kentico that is loaded through the API and some adhoc values merged into it usi...