Support Helper

by Yuriy Sountsov
Support Helper preview

Price

$0

Details

Licence:
Free
Works with:
10.0, 11.0
Version:

Summary

A rich issue submission form for the Kentico admin that gathers user details, uploaded files, and useful information.

Description

Support helper is a rich issue submission form for the Kentico administration interface, meant to replace the existing "Submit a question or bug" link in the help toolbar. It gathers user details, uploaded files, and useful information (metrics) using the Kentico API. It also provides a way to register custom metrics.

The data is combined into a POST request to a configurable endpoint on a destination server. Included is sample code for the destination server that parses the data into an email with all uploaded files and a JSON attachment containing the details and metrics.

Installation instructions