This topic provides information about the most common issues and their solutions. If you do not find the answer here, please contact our technical support.
Q: The CMS Desk doesn't display the content tree or the WYSIWYG editor doesn't open.
Q: I have modified a document, but the changes are not displayed on the live site.
A: This may be caused by several reasons:
1.Caching - if caching is used, the changes may not be displayed on the website immediately.
2.Workflow - if you use workflow, the changes are published on the live website only after the document has been approved in all workflow steps.
Q: I have defined related documents, but they are not displayed anywhere on the page.
A: You (your developer) need to add some web part/control that will display the related documents - e.g. the Listings and viewers/Related documents web part or Repeater web part.
Q: I need to add a custom field to the document. Is it possible?
A: Yes, every structured document type can be customized with your own fields. See Document types for details.