Administrating the e-mail queue

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The e-mail queue administration interface is located in Site Manager -> Administration -> E-mail queue. Using the Site drop-down list, you can choose which site you want to display the e-mail queue for. If (global) is selected, e-mails sent from the administration interface will be displayed. If (all) is selected, all e-mails in all queues will be displayed. The administration interface is divided into three tabs:

 

E-mail queue tab

 

This tab displays the actual e-mail queue. E-mails that are waiting to be sent or that haven't been sent successfully (displayed with an Error message) are displayed here. You can Resend (Resend) the mail, Delete (Delete) it or View (View) its details. There is also a number of links above the list:

 

ResendAllFailed Resend all failed - resends all e-mails in the queue that were unsuccessfully sent; new e-mails that have not yet been sent will not be resent
ResendSelected Resend selected - resends all e-mails selected by the check-boxes in the list
ResendAll Resend all - resends all e-mails in the list

 

DeleteSelected Delete all failed - deletes all e-mails in the queue that were unsuccessfully sent; new e-mails that have not yet been sent will not be deleted
DeleteSelected Delete selected - deletes all e-mails selected by the check-boxes in the list
DeleteSelected Delete all - deletes all e-mails in the list

 

RebuildIndex Refresh - refreshes the content of the e-mail queue

 

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Sent e-mails tab

 

This tab displays a list of e-mails that have been successfully sent via the e-mail queue. You can set how long the e-mails will stay in this list through the Site Manager -> Settings -> E-mails -> Archive e-mails (days) property.

 

You can Resend (Resend) the mail, Delete (Delete) it or View (View) its details. There are also three links at the top of the page:

 

DeleteSelected Delete all - deletes all e-mails in the list
DeleteSelected Delete selected - deletes e-mails selected by the check-boxes in the list
RebuildIndex Refresh - refreshes the content of the list of sent e-mails

 

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E-mail filter

 

When there is a large number of e-mails in the e-mail queue, you can easily limit which e-mails will be displayed using the filter. It can be displayed by clicking the Display filter link above the e-mail lists on both tabs.

 

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Send e-mail tab

 

From this tab, you can easily send a single e-mail to a specified recipient (not only the site users). For sending e-mails to multiple users, we recommend using mass e-mails instead of this tab.

 

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