Hi, a remote session in not a part of standard support, you may schedule a consulting meeting for it. But you can send us your database backup so we can restore it and check the code generated by the web part. Best regards, Ivana Tomanickova

Hello, You can still try to apply the hotfix package manually. Please follow the Instructions.pdf file in the directory, where the files were extracted, usually in c:\Program Files (x86)\KenticoCMS\<version>\Hotfix<version>\. Best regards, Boris Pocatko

Hello, I am having the same issue after upgrade from 5.5 R2 to 6.0 with SP1. Could you tell me where exactly you modify the code? Thanks, Yash

Hi, Have you checked this KB article already? Best regards, Juraj Ondrus

This is very strange as I can see some images but not the all ! When I look the code in the html editor I can see source code correct and also able to see the image! It's just not on the web page side. Thanks, Yash

Hi, Could you please send us your web.config file? Which version of .Net is used by the project and what is the managed pipeline mode set for the application pool in the IIS? Best regards, Juraj Ondrus

After putting the same code as above, now I am getting following error The page cannot be displayed because an internal server error has occurred. Thanks, Yash

I just deleted aspnet temp files and I am getting "500 - Internal server error. There is a problem with the resource you are looking for, and it cannot be displayed." error. Thanks, Yash

Hello. Our hotfix packags are cumulative, so it is enough to apply the latest version only and it already contains all previous bug fixes. Best Regards, Radek Macalik

Thanks, there was no master page template set as the pages directly used the cmspages/portaltemplate.aspx. the pages were inheriting the master page so i set them not to inherit any content and it works fine now. thanks