Why the PDF files are not working on 5.0 site?

Customer care manager

Juraj Ondrus asked on March 25, 2010 08:53

Why the PDF files are not working on 5.0 site?

Correct Answer

Juraj Ondrus answered on March 25, 2010 08:53

Actually this is known issue in version 5.0, where there is a support for resumable download. Regrettably in combination with Adobe PDFs (which has unexpected specification of bytes) it crashes. Fortunately within the hotfix 5.0.11  (well, you could rather apply the latest one), there is implemented workaround for this issue, so please try it.

It will be also necessary to add following key to your web.config file:

<add key="CMSGetFileAcceptRanges" value="false" />

-ov-
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