Sent Email is always empty

Tom Barker asked on July 21, 2016 16:50

Hi all,

The "Sent email" view in the "E-Mail Queue" application is always empty, I have received emails sent via the "Send email" view in the "E-Mail Queue" application, but non of them are recorded in the "Sent email" view.

Do I need to configure it to record sent emails or something? And if so where / how?

Thanks, Tom

Correct Answer

Brenden Kehren answered on July 21, 2016 17:12

If the emails are being sent and you're not seeing them saved in the sent queue, then check your settings. Settings>System>Emails>Email Processing and ensure the Archive Emails (days) property is set to something greater than 0. This is the number of days the sent emails will be saved.

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