Order Payment Received Email Sender

Brendan McKenzie asked on January 30, 2015 02:07

Kentico is configured to send an email when an order has been placed.

It has also been configured to send all E-Commerce emails from a specific email address as we are using AWS SES for sending emails - which requires a verified email address/domain to send emails from.

Kentico appears to be ignoring this setting and is sending all order placed emails from the email address of the customer who placed the order instead of the address configured in the Store settings.

How can I make Kentico send these emails from the email address I explicitly specified?

Recent Answers


Josef Dvorak answered on February 19, 2015 10:32

Hello Brendan,

Kentico uses Customer's email so that the Store Administrator can reply to them if necessary. You can override this behavior by specifying a From email address in the E-commerce - Order Customer notification templates.

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