None of my Media Libraries are loading

EComm BIS asked on July 15, 2015 08:47

Hi Guys hope you can help me with this one...

I currently have a Kentico 8.1 website, and I was experiencing really long loading times for all of my media libraries, something weird happened today and now all my media libraries never load they just keep saying "Loading" (the blue spinner)... is there anything I can do to try and fix this? I've looked online everywhere and I can't find a solution. Hopefully you can set me on the right direction

Correct Answer

Virgil Carroll answered on July 15, 2015 15:53

Have you checked the Event Logs to see if you see any errors there? How about the local system logs?

I would try going to System in admin and clearing your cache and restarting the application. If that does not work, try resetting IIS or restarting the system. Could be there is a hang up some where.

Since images are stored on the file system, you could also look to see there is not a local file permission issue that could be causing the images not to load up.

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Recent Answers

EComm BIS answered on July 16, 2015 01:49

Thanks for the guidance the one that did the trick was the flushing of the cache and restarting the app through Kentico CMS Configuration > System. So thanks for the advice...

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