I am accessing Kentico as a CMS Administartor user but I am not able to view the complete hierarchy for UI Personalization screen. Please see the below screenshot.
I have referred the same screen for Kentico hosted free trial and found they have complete tree view for UI Peronaization screen.
PS - I have upgraded Kentico 7x to 8.2 version.
Are you sure the upgrade itself went correctly?
Did you go the full way? As in 7.0 to 8.0... let the site start up and finish upgrade.
and same for the 8.0 to 8.1 and 8.1 to 8.2 upgrade?
I followed the instructions and correctly upgraded my Kentico 7.8 (I guess) to version 8. Post upgradation, I applied the hotfixes for 8.1 and 8.2.
What do you think could be the possible reason of the issue?
So your steps where:
I think you went wrong there...
'If you are upgrading from a Kentico version lower than 8.0, you need to go through a separate upgrade procedure for each version. Check the instructions for each upgrade version, and perform the required steps before and after the upgrade.'
So the correct steps are:
You might want to contact Kentico support (just mail to: support@Kentico.com) to see if they can help you out faster or see if it's an other problem!
I followed the correct approach only.
1) Kentico 7.8 to 8.0 upgrade.
2) Kentico 8.1 hotfix.
3) kentico 8.2 hotfix.
I think I should get in touch with Kentico support.
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