License Limitation Question

Anna John asked on May 19, 2014 12:05


We've added a number of product documents. Whenever we try to edit these we are getting the error:

"Requested action was canceled due to nonfulfillment of some license limit. Please check event log to get more details."

I've copied the corresponding error from the log:

"Event ID: 23714 Event type: Warning Event time: 5/19/2014 6:01:58 PM Source: Ecommerce Event code: LICENSELIMITATION User name: administrator IP address:

Description: Ecommerce

Machine name: DEV-PC2 Event URL: /CMSModules/Ecommerce/Pages/Content/Product/Product_Edit_Tax.aspx?nodeid=251&documentid=&productid= URL referrer: User agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/34.0.1847.137 Safari/537.36 "

We are not aware of any limit on the number of products that can be added.

Could you advise on this please?

Recent Answers

Brenden Kehren answered on May 19, 2014 13:39

What license do you have? What version of Kentico are you running?

Products and documents (pages) are limited by license. For instance the free license allows 1000 documents and 10 products.

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