Incomplete web-part appearing after upgrading from 8.2 to 9.0

sayali deshpande asked on August 11, 2016 14:47


I upgraded Kentico 8.2 to 9.0. After upgrading in the Email Marketing application --> Email campaigns while creating new Email campaign "Template-based email campaign" section is not appearing. So I'm unable to choose Email campaign template(Highlighted in Image).

For more detail refer Image

Correct Answer

Juraj Ondrus answered on August 12, 2016 12:20

I would try re-signing macros and making sure the module is assigned to the site.

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Recent Answers

Rui Wang answered on August 11, 2016 16:05

Hi Sayali,

Can you check the Template management tab on the left and see if you have any template in there that's "Email" type.

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sayali deshpande answered on August 12, 2016 08:10

Hi Rui,

I checked , Nothing is there. I created one but that section is not visible.

Is there is any way to restore this module as this is default Kentico module.

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