Alternative URLs can only be set by administrators

Graham Mott asked on September 16, 2019 12:47

Hello,

I have set up alternative urls and given the roles:

desk admin
editors the ability to set them.

I have users in one or both of these groups and they cannot set any alternative urls. I have global admin and can set them.

what can I do to allow these role to use this feature.

urls url url redirect url routing issue

Correct Answer

Matúš Ušiak answered on September 17, 2019 12:46

Have you followed the instruction here? https://docs.kentico.com/k12sp/developing-websites/configuring-page-urls-on-mvc-sites/enabling-alternative-urls-for-pages#EnablingalternativeURLsforpages-ConfiguringthealternativeURLseditinginterface

Try signing out and back in with the affected user.

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Recent Answers

Matúš Ušiak answered on September 17, 2019 10:53

Hey Graham, are you talking about alternative URL settings in Settings application > URLs & SEO? - https://docs.kentico.com/k12sp/configuring-kentico/managing-sites/configuring-settings-for-sites/settings-urls-and-seo

The Settings application is available to Global admins only.

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Graham Mott answered on September 17, 2019 11:00

Hey Matúš, I was talking about that. I thought that it was role specific as I found Manage alternative URLs (MVC) in Roles > Permissions > Module|Content > Manage alternative URLs (MVC).

If this setting is Global Admin only, what does that role setting do?

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Matúš Ušiak answered on September 17, 2019 11:55

The role setting allows the users under that role to access Alternative URLs tab under Pages > Properties. You can see more details in this doc https://docs.kentico.com/k12sp/developing-websites/configuring-page-urls-on-mvc-sites/enabling-alternative-urls-for-pages

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Graham Mott answered on September 17, 2019 11:59

Sorry I maybe should have been clearer. I was trying to get users to access that Alternative URLs tab. Currently they should be able to do this but cannot.

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Graham Mott answered on September 17, 2019 12:54

I followed those instructions before, this is occurring if sign in again. I created a test account and it fails on that as well.

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Matúš Ušiak answered on September 17, 2019 13:04

It would be really helpful to inspect this firsthand. For that, can you please open a ticket and grant us temporary Global admin access? Please also let us know for which user we can test it. Either give us the users's credentials or we will impersonate as this user via the UI.

You can submit an issue here https://www.kentico.com/services/technical-support/submit-support-issue or send an email to support@kentico.com

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Graham Mott answered on September 17, 2019 15:20

Hey Matúš, Sorry I had missed the UI personalization for the roles.

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