The user "administrator" was locked out. We went into the db and cleared out the password and set the field UserEnabled = 1.
I am able to login to the CMS Site Manager now, however most of the items I try to access I receive an error message,
"Requested action was canceled due to nonfulfillment of some license limit. Please check event log to get more details."
Here is what I see in the event log:
Event ID: 228511
Event type: Warning
Event time: 3/25/2014 10:55:01 AM
Event code: LICENSELIMITATION
User name: administrator
IP address: 18.104.22.168
Machine name: 309167-WEB1
Event URL: /CMSModules/Membership/Pages/Users/User_Edit_Frameset.aspx?userid=53&siteid=0
URL referrer: http://www.uhccf.org/CMSModules/Membership/Pages/Users/User_List.aspx?siteid=0
User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; rv:11.0) like Gecko
I get this when trying to access the CMS Desk too.
This is a Free Edition. I've looked in the DB and this is the only user that is a Global Admin.
Anyone have any ideas?
Free edition only allows for 1 global administrator. Query the CMS_Users table WHERE UserIsGlobalAdministrator = 1. Most likely have 2 or more global admins. Simply set all but 1 to false and you should be set.
WHERE UserIsGlobalAdministrator = 1
Please, sign in to be able to submit a new answer.