The IChatSupportService type exposes the following members.
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Methods
Name | Description | |
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EnterSupport |
Joins current CMS user to classic chat as hidden and also sets him as online on support chat.
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InitiateChatByContactID |
Initiates chat with user identified by his ContactID.
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InitiateChatByUserID |
Initiates chat with user identified by his UserID.
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LeaveSupport |
Leaves support chat.
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SupportLeaveRoom |
Leaves room. After this call, new messages in this room will be send to all online supporters.
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SupportPing |
Checks for new rooms needing support.
Keeps alive (sets LastChecking to now) user on support and classic chat.
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SupportTakeRoom |
Takes support room. After this call, new messages in this room won't be send to other users - only to the current one.
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See Also