Kentico CMS 7.0 Context Help

Pending contacts

Pending contacts

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Pending contacts

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This tab displays a list of contacts who are in an active marketing automation process, i.e a process that hasn't yet finished.


If global contacts are allowed for the current site (Site Manager -> Settings -> On-line marketing -> Contact management -> Global data & merging), the Site drop-down list is visible enabling you to view current site contacts, global contacts or a mix of global and current site contacts. However, if global contacts are not allowed for the current site, only contacts created on the current site can be viewed. If available, the Site drop-down list offers you the following options:


(global and this site)

Both global and current site contacts are listed.


Only global contacts are listed.

current site

Only current site contacts are listed.




Please note


If you are accessing this page from Site Manager -> Tools -> Contact management -> Pending contacts, the Site drop-down list allows you to work with all available sites.



The following actions are available for each contact:


Edit Manage the process for the contact

ContactEdit View contact details

Delete Remove the contact from the process


After clicking the ArrowBottom icon in the header of the Actions column, a context menu is displayed, offering options for export of listed data to various types of files.


For more information on managing pending contacts, refer to On-line marketing guide -> Marketing automation -> Managing processes.