Order status

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You can configure various order states at Kentico CMS Desk -> Tools -> E- commerce -> Configuration -> Order status. This can be e.g. New -> In progress -> Closed or Canceled. You can also specify their flow using the up/down arrows.

 

Every status has the following properties:

Order status display name - friendly name displayed to store managers
Order status code name - code name used by developers
Order status color - the color used to highlight the orders in given status in the Orders dialog.
Enabled - indicates whether this status should be used for new orders
Send notification - indicates whether the e-mail notifications are sent to the customer and administrator when status of the existing order is set to the given status. The e-mail template "E-commerce order status notification to customer" is used when sending notification to customer.  The e-mail template "E-commerce order status notification to administrator" is used when sending notification to administrator.

Please note: This setting is independent of the Send order notification setting at Kentico CMS Desk -> Tools -> E- commerce -> Configuration -> Store settings -> Emails. Furthermore, the Send e-commerce e-mails from and Send e-commerce e-mails to text boxes at CMSDesk -> Tools -> E-commerce -> Configuration -> Store settings -> Emails need to have specified values so that you would be able to receive and send notifications.

 

Page url: http://devnet.kentico.com/docs/5_5r2/ecommerceguide/index.html?order_status.htm