E-mail notification in workflow process

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The workflow process automatically notifies the members of the authorized roles that there's a document waiting for their approval. It also sends a notification to the document author (the user who last edited the document in the Edit step and sent it to the next workflow step) when the document status changes.

 

Please note: notification e-mails are not sent among users who have the same e-mail address, i.e. when user1 and user2 have the same address and user1 sends a document for user2's approval, no notification e-mail is sent

 

You can turn off e-mail notifications in the workflow process in Site Manager -> Settings -> Content Management. Here you can set the following values:

 

Send workflow e-mails - indicates if workflow e-mails should be sent.
Send workflow e-mails from - the e-mail address from which the e-mails will be sent.

 

 

 

Tip: Workflow notification e-mail templates

 

You can customize the workflow notification e-mails in Site Manager -> Development -> E-mail templates. The workflow uses the following e-mail templates:

 

Document approved
Document archived
Document published
Document ready for approval
Document rejected

 

You can use the following macro expressions in the workflow notification templates:

 

{%applicationurl%} - the URL of the Kentico CMS web project on the server (including protocol and domain name)
{%nodeid%} - NodeID of the current document
{%documentname%} - document name
{%approvedby%} - name of the user who approved/rejected/archived the document or submitted the document to approval
{%approvedwhen%} - date and time of approval/rejection/archivation
{%originalstep%} - original step before approval/rejection/archivation
{%currentstep%} - new step after approval/rejection/archivation
{%comment%} - comment added by the user who changed the status of the document

 

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