The workflow process automatically notifies the members of the authorized roles that there's a document waiting for their approval. It also sends a notification to the document author (the user who last edited the document in the Edit step and sent it to the next workflow step) when the document status changes.
Please note: notification e-mails are not sent among users who have the same e-mail address, i.e. when user1 and user2 have the same address and user1 sends a document for user2's approval, no notification e-mail is sent
You can turn off e-mail notifications in the workflow process in Site Manager -> Settings -> Content Management. Here you can set the following values:
• | Send workflow e-mails - indicates if workflow e-mails should be sent. |
• | Send workflow e-mails from - the e-mail address from which the e-mails will be sent. |
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Tip: Workflow notification e-mail templates
You can customize the workflow notification e-mails in Site Manager -> Development -> E-mail templates. The workflow uses the following e-mail templates:
You can use the following macro expressions in the workflow notification templates:
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