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You can configure various order states at Kentico CMS Desk -> Tools -> E- commerce -> Configuration -> Order status. This can be e.g. New -> In progress -> Closed or Canceled. You can also specify their flow using the up/down arrows.
Every status has the following properties:
| • | Order status display name - friendly name displayed to store managers |
| • | Order status code name - code name used by developers |
| • | Order status color - the color used to highlight the orders in given status in the Orders dialog. |
| • | Enabled - indicates whether this status should be used for new orders |
| • | Send notification - indicates whether the e-mail notifications are sent to the customer and administrator when status of the existing order is set to the given status. The e-mail template "E-commerce order status notification to customer" is used when sending notification to customer. The e-mail template "E-commerce order status notification to administrator" is used when sending notification to administrator. |
Please note: This setting is independent of the Send order notification setting at Kentico CMS Desk -> Tools -> E- commerce -> Configuration -> Store settings -> Emails. Furthermore, the Send e-commerce e-mails from and Send e-commerce e-mails to text boxes at CMSDesk -> Tools -> E-commerce -> Configuration -> Store settings -> Emails need to have specified values so that you would be able to receive and send notifications.
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