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Version 6.x > Portal Engine > Unable to update file

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robert-tailor.co - 9/3/2012 9:04:22 PM

Unable to update file

I have a number of downloadable files in my Kentico website, and they are added using the standard Kentico 'File' document type in CMSDesk.

I am unable to 'update' any of the files I have uploaded.

If I click the 'Update' icon for the file under the 'Form' tab in CMSDesk, I can select a new file, but the spinner icon just spins continuously when the file is supposed to be uploaded. The file never gets updated.

This only happens in Chrome. All other browsers work fine.

I am using Kentico 6.0 and Chrome v21.0.1180.83 on Windows 7 x64.

What is causing this?

Thanks.

Kentico Support

kentico_radekm - 9/4/2012 1:44:12 AM

RE:Unable to update file

Hello.

Do you have the latest hotfix applied? I tried it on KCMS 6.0 with the latest hotfix applied and the latest version of Chrome browser (21.0.1180.89) and the Update button works fine. It might be something in browser’s settings (some missing plug-in or so), but I would first try it with the latest hotfix applied to be sure it is not some kind of fixed bug. Thank you.

Best Regards,
Radek Macalik

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